Personalized Virgen de Guadalupe memorial candle with photo, name, dates | Catholic funeral, remembrance, veladora, bilingual tribute

Shipping from United States

Processing time

3-5 business days

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

I gladly accept exchanges

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

I don't accept returns or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalized orders
• Perishable products (like food or flowers)
• Digital downloads
• Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

Privacy Policy

EverlastingCandle by Veronica values your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you place an order or contact me through Etsy.

1. Personal Information I Collect

To fulfill your order, I collect certain personal information you provide to Etsy, including:

Your name

Email address

Shipping address

Payment information (processed securely by Etsy)

Order details, including personalization details such as photos, names, dates, or custom text submitted by you

You may also choose to provide additional personal information if you contact me directly through Etsy messages.

2. Why I Need Your Information

I rely on a number of legal bases to collect, use, and share your information, including:

To fulfill your order, provide customer support, and deliver personalized products

To comply with Etsy’s Seller Policy and Terms of Use

To comply with legal or tax obligations

3. Sharing Your Information

Your personal information is shared only when necessary, including:

With Etsy, to process orders and payments

With shipping carriers to deliver your order

With service providers strictly necessary to operate my business

I do not sell or share your personal information for marketing purposes.

4. Data Retention

I retain your personal information only as long as necessary to provide my services and to comply with legal and tax obligations. Personalization files (such as photos) are stored securely and are not reused or shared.

5. Your Rights

If you reside in certain territories, including the European Union, you have rights regarding your personal information, including the right to:

Access, correct, or delete your personal data

Object to or restrict certain processing of your information

To exercise these rights, please contact me through Etsy Messages.

6. Transfers Outside the EU

My shop is based in the United States. If you reside outside the U.S., your information may be transferred to and processed in the United States, which may have different data protection laws.

7. How to Contact Me

For purposes of EU data protection law, I, Veronica Jimenez, am the data controller of your personal information.

You can contact me via Etsy Messages for any privacy-related concerns.

8. Use of Photos for Portfolio or Marketing

Photos of completed candles may occasionally be used for portfolio, website, or social media purposes to showcase my work.
If a photo includes personal details such as names, dates, or images, identifying information will be minimized or removed whenever possible.

Customers are always welcome to opt out of having their order photographed or shared. If you prefer that your order not be used in any photos, please let me know at checkout or by sending me a message through Etsy.